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What You Agree To When You Use ke7

Using ke7 means accepting the terms set out here. Eligibility depends on your local law and the regions where ke7 operates — if your location restricts online account activity of this kind, these terms and local rules take priority over anything else on this…

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms update with notice

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LEGAL CONTACT PATHS

Reach Us on a Legal or Account Query

If you have a question about these terms, your account eligibility, or a payment that needs reviewing, our support team handles it directly. Share your account ID and, for payment queries, the transaction reference from your bKash, Nagad, or Rocket app so we can locate the record without delay.

Live Chat Open the chat window from any page on ke7. Available during operating hours for account, eligibility, and payment term questions.

Email Support Write to us for detailed legal or account queries. Include your account ID and wallet transaction reference for faster resolution.

Help Centre The Help Centre on ke7 covers account conditions, payment terms, and what to do if access is restricted in your region.

How These Terms Apply to Your Account

ke7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your ke7 account — how you open it, fund it via bKash, Nagad, or Rocket, and how withdrawals are processed back to the same wallet. We operate under jurisdiction-dependent rules, which means what is available to you depends on

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whether online account activity of this type is permitted where you are. Bangladesh players should check local law before registering. We do not override local regulation. If a payment method or game category is restricted in your region, we will not make it accessible through a
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workaround. Account activity logged on our platform is subject to the terms in force at the time of that activity. When we update these terms, we post the revised version here and the new terms apply from that date. Continuing to use your account after an
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update means you accept the new version. Payments via bKash, Nagad, and Rocket are processed through the payment rails those providers operate — your wallet transaction record is the authoritative log for your deposit and withdrawal history. If a discrepancy appears between your wallet and your
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ke7 account balance, contact support with the transaction reference from your mobile wallet app.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data stays within ke7's systems and is not sold or shared with third parties outside what is needed to process payments via bKash, Nagad, or Rocket. We use SSL encryption on all account pages, and login is protected by OTP verification sent to your registered mobile number. Cookie data is used to keep your session active and remember your language and payment preferences — not to track you across other sites.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by the applicable rules in your region.

Cookie Use

Cookies on ke7 manage your session and preferences. You can adjust cookie settings in your browser, though some account features rely on session cookies to work.

Account Security

OTP verification on login means only the registered mobile number can authorise access. If your number changes, update it through account settings before your next session.

Data Requests

To request a copy of your account data or ask about deletion, contact support with your account ID. We process these requests in line with the rules that apply to your region.

Common Questions About ke7 Terms

These are the questions we hear most often about account eligibility, data handling, and what these terms actually mean for how you use ke7.

Access depends on whether online account activity of this type is permitted under local law in your region. Check your local rules before registering — we cannot override regional restrictions.

We retain account records for a period after closure as required by applicable regional rules. Contact support with your account ID to ask about your specific data and any deletion options available to you.

Open your bKash or Nagad app, copy the transaction reference, then contact ke7 support via live chat or email. We match that reference to your account ledger and resolve it from there.

Yes. When terms are updated, the revised version is posted on this page with the effective date. Continuing to use your account after that date means you accept the updated terms.

Email support is the right path for formal or detailed legal queries. Include your account ID and a clear description of your question so the right team picks it up without back-and-forth.

Your data is not sold. It is shared only with payment providers like bKash, Nagad, and Rocket to process your transactions, and only to the extent needed to complete those transfers.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appke7 App InfoKe7 Glossary

What You Agree To When You Use ke7

Reach Us on a Legal or Account Query

How We Handle Your Account Data

Data Retention

Cookie Use

Account Security

Data Requests

Common Questions About ke7 Terms

01 Can I open a ke7 account from Bangladesh?

02 What happens to my data if I close my account?

03 How do I dispute a bKash or Nagad payment shown on my account?

04 Do these terms change, and will I be told?

05 Who can I contact with a formal legal query about my account?

06 Does ke7 share my account data with third parties?

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