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How ke7 Handles Your Personal Information

Your privacy matters to us. This policy covers what data ke7 collects when you open an account, make deposits via bKash, Nagad, or Rocket, and use our platform — and explains exactly how that information is kept secure and when it may be shared.

Account Data ProtectionPayment PrivacyCookie ControlsData Access Rights
ke7 How ke7 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency sit at the centre of how ke7 manages account data. Every connection to the platform runs over SSL encryption, and your login is protected by a one-time PIN sent to your registered mobile number each session. We do not store your bKash, Nagad, or Rocket PIN — only a transaction reference is retained after a payment clears. Data retention periods follow applicable legal requirements, and accounts that remain inactive are flagged for review before any deletion step is taken. You can request changes to your stored personal details at any time through your account profile or via our support channels.

SSL Encryption All data between your device and ke7 travels over SSL. This covers account login, payment submission, and any personal detail you update in your profile settings.
Login Verification Each login triggers a one-time PIN to your registered number. This step confirms it is you accessing the account, not a third party who may have your password.
Data Retention We keep your account and transaction records for as long as required by applicable law in your region. You may request a retention summary through the support contact channels listed above.
Profile Updates Your name, contact number, and linked payment method can be updated directly in account settings. For identity-linked changes, our support team will guide you through the verification steps.
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to report a concern, our support team handles privacy queries directly. You can reach us through live chat on the ke7 site, by email at the address listed in your account settings, or via the in-app help section on mobile. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your message arrives.

Live Chat Open the chat widget on ke7 during support hours. State that your query is a privacy matter and the team will route it to the right person.
Email Support Send your data request or privacy concern to the support email address shown in your account settings. Include your registered account details for faster handling.
In-App Help On mobile, tap the help icon in your account menu. Select 'Privacy or Data' from the topic list and submit your query directly from your device.

Common Questions About Your Privacy on ke7

These are the questions we hear most often from account holders about how their data is handled, what rights they have, and how to act on them.

We collect your name, mobile number, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also logged for account security purposes.

We share only what is needed to process your payments with providers like bKash, Nagad, and Rocket. Your data is not sold. Regulatory disclosure may apply under local law in your eligible region.

Send a data access request through live chat or the support email in your account settings. We will confirm receipt and provide the relevant records within a reasonable period.

Yes. You can request deletion via the support channels. Note that some transaction records must be retained for the period required by applicable financial regulations before deletion is possible.

We store only a transaction reference after a payment clears — never your wallet PIN or full account number. All connections run over SSL and login requires a one-time PIN each session.

Inactive accounts are flagged for review under our retention policy. Data is kept for the legally required period, after which deletion may be initiated. You can contact support to request this proactively.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.